Learning How to Lead
People are not trivial machines. Learning how to lead requires managers to reflect on their own motives and needs to develop a deeper understanding of human nature.
read moreCooperation and collaboration are not just values; they are also skills – skills that can be trained, practiced, and developed.
When collaborative skills are demonstrated consistently by leaders and employees in a work environment, these values come alive and so become a part of the culture and the daily routine.
Creating a culture of trust will make you, your team, and your organization flourish and grow, not to mention make your workplace more attractive to new talent.
My name is Julia Warner and for over 20 years, I have been supporting professionals at all levels develop their communication skills. Please scroll down and take a look at my training and coaching programs to learn how I can support you.
(For more information on my professional background, please view my LinkedIn Profile.)
My name is Julia Warner and I am a registered mediator with the Austrian Ministry of Justice, and I support individuals in developing their ability to understand and deal with conflict.
From my personal perspective, I can’t think of a more important life skill than that.
If we learn to approach conflict with an open mind and a genuine desire to understand ourselves as well as our counterparts, we can make faster progress towards more sustainable solutions.
I offer individual coaching, group training and mediation services. Please take a look around my website and feel free to get in touch.
Looking forward to hearing from you!
My training program focuses on 4 main areas. Each module trains a specific skill set that revolves around interacting with others to promote engagement and collaboration within a professional setting.
Being able to present and share information confidently and naturally is an important skill when collaborating in a professional environment. In this module, we focus on how to engage and interact with your audience to make a competent and memorable impression. Additionally, we look at how to be more persuasive and build a convincing argument.
Cultivating a collaborative mindset as well as developing an attitude of self-leadership and self-responsibility are crucial skills for making teamwork work. In this module, we focus on the dynamics of teamwork and how to maximize the potential of working in a team. Additionally, we look at how leading yourself improves cooperation with others.
The sooner we recognize potential for conflict and address it, the easier it is to prevent escalation. In this module, we look at how to give constructive feedback and confront challenging situations in such a way as to preserve and even improve your working relationships. This ability is critical for collaboration. Conflict is inevitable, but combat is optional.
Everything in life is a negotiation. Nevertheless, there are different negotiation settings that require different approaches. In this module, we will look at internal negotiations and how to approach them cooperatively so as to maintain – and profit from – long-term working relationships.
Each module can be booked separately as individual seminar day(s) or all together as a training course. The length of each module depends on the needs of the client and is determined after a thorough needs analysis.
Additionally, I offer one-on-one coaching and training in the above mentioned areas. Training can be conducted on-site and/or online. Depending on the size and needs of the group, a co-trainer from my network can be called in.
My training programs are taught in English and in German.
However, if you work in an international environment, choosing to conduct your training or coaching program in English will benefit not only your communication skills, but also your language fluency. My background in English language training can support international groups for whom English is an additional language.
Mediation
Business Mediation
When a conflict escalates, a typical characteristic that develops is what experts call “tunnel vision”, which means the parties involved in the conflict increasingly lose the ability to consider perspectives other than their own. This is normal, albeit unproductive.
What mediation can do is support the parties in opening up their viewpoint again; this will enable the parties’ ability to communicate, empathize with each other, and develop options that can help resolve the conflict. An external, professional mediator knows how to guide this process and facilitate understanding and cooperation.
As a registered mediator with the Austrian Ministry of Justice, I provide in-company mediation for teams where companies are looking to improve collaboration and efficiency. From experience I have learned that it is best to work in co-mediation with a partner as a mediation team. This vastly improves the effectiveness of the process. For this reason, I recommend and prefer this method.
In addition to my lecturing work at universities of applied science (see my LinkedIn profile), I have supported the following satisfied customers in developing their management as well as academic and administrative staff.
In my work, I am very lucky to be able to pursue my passion for learning while actively applying what I have learned in my current training and coaching programs.
Additionally, this blog has been created in cooperation with two very important colleagues: The photographs are the creative work of the visual artist Genoveva Kriechbaum (genoveva.kriechbaum@gmail.com). And my texts are edited by the social science research expert Andrea Hoyer-Neuhold. I greatly appreciate their support and collaboration.
People are not trivial machines. Learning how to lead requires managers to reflect on their own motives and needs to develop a deeper understanding of human nature.
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